Privacy Policy

Palo Alto Co., Ltd. (hereinafter referred to as the “Company”) The services provided on this website (hereinafter referred to as the “Service”). Regarding the handling of the user’s personal information, the privacy policy (hereinafter referred to as the “policy”) is as follows. ) to be determined.

Article 1 (Personal Information)

“Personal information” refers to “personal information” as defined in the Personal Information Protection Law, and is information about a living individual that can identify a specific individual by name, date of birth, address, telephone number, contact information, or other description contained in the information, as well as data on appearance, fingerprints, voiceprints, etc. It refers to information that can identify a specific individual from the information alone, such as the insurer number on the health insurance card (personal identification information).

Article 2 (Method of Collecting Personal Information)

The Company may ask for personal information such as name, date of birth, address, telephone number, e-mail address, bank account number, credit card number, driver’s license number, etc. when the user registers for use. In addition, transaction records and settlement information, including the user’s personal information, made between the user and the partner, etc., will be shared with the Company’s partners (including information providers, advertisers, advertisement distribution destinations, etc.). Hereinafter referred to as “Partners”. It may be collected from such as.

Article 3 (Purpose of collecting and using personal information)

The purposes for which we collect and use personal information are as follows.

  1. To provide and operate the Company’s services
  2. To respond to inquiries from users (including verifying identity)
  3. To send e-mails with information on new features, updates, campaigns, etc. of the service the user is using and other services provided by the Company.
  4. To contact you as necessary for maintenance, important notices, etc.
  5. To identify users who have violated the terms of use or who intend to use the service for fraudulent or unfair purposes, and to refuse their use of the service.
  6. To allow users to view, change, or delete their own registration information, and to view their usage status.
  7. To charge users for paid services
  8. Purposes incidental to the above purposes of use

Article 4 (Change of purpose of use)

  1. The Company shall change the purpose of use of personal information only when it is reasonably recognized that the purpose of use is related to the purpose before the change.
  2. In the event of a change in the purpose of use, the changed purpose shall be notified to the user or announced on this website by the method prescribed by the Company.

Article 5 (Provision of Personal Information to Third Parties)

  1. The Company will not provide personal information to third parties without the prior consent of the user, except in the following cases. However, this excludes cases permitted by the Personal Information Protection Law and other laws and regulations.
    1. When it is necessary to protect the life, body, or property of an individual and it is difficult to obtain the consent of the person
    2. When it is particularly necessary for the improvement of public health or the promotion of the sound development of children, and it is difficult to obtain the consent of the person.
    3. When it is necessary to cooperate with a national agency, a local government, or an individual or entity entrusted by either of the foregoing in executing the affairs prescribed by laws and regulations, and obtaining the consent of the person is likely to interfere with the execution of the affairs.
    4. When the following matters have been notified or announced in advance and the Company has notified the Personal Information Protection Committee.
      1. Including provision to a third party in the purpose of use
      2. Items of data to be provided to third parties
      3. Means or method of provision to third parties
      4. Stopping the provision of personal information to third parties at the request of the person
      5. How to accept the request of the person
  2. Notwithstanding the provisions of the preceding paragraph, in the following cases, the recipient of the information shall not fall under the category of a third party.
    1. When we outsource all or part of the handling of personal information to the extent necessary to achieve the purpose of use.
    2. When personal information is provided as a result of business succession due to merger or other reasons
    3. When personal information is to be used jointly with a specific person, and the person is notified in advance of that fact, the items of personal information to be used jointly, the scope of the person who uses it jointly, the purpose of use of the person who uses it, and the name or name of the person responsible for the management of the personal information, or when the person is placed in a state where the person can easily know it.

Article 6 (Disclosure of Personal Information)

  1. When the Company is requested by the person to disclose personal information, the Company will disclose it to the person without delay. However, if the disclosure falls under any of the following, we may not disclose all or part of it, and if we decide not to disclose it, we will notify you to that effect without delay. In addition, when disclosing personal information, a fee of 1,000 yen will be charged per case.
    1. When there is a risk of harming the life, body, property, or other rights and interests of the person or a third party
    2. When there is a risk of significant hindrance to the proper implementation of the Company’s business
    3. When it violates other laws and regulations.
  2. Notwithstanding the provisions of the preceding paragraph, in principle, we will not disclose information other than personal information, such as history information and characteristic information.

Article 7 (Correction and Deletion of Personal Information)

  1. If the user’s personal information held by the Company is incorrect, the user shall correct, add or delete the personal information to the Company according to the procedure specified by the Company (hereinafter referred to as “correction, etc.”). You can make a request.
  2. If the Company receives a request from a user as described in the preceding paragraph and determines that it is necessary to respond to the request, the Company shall correct the personal information without delay.
  3. In the event that the Company makes corrections, etc. based on the provisions of the preceding paragraph, or decides not to make corrections, etc., the Company will notify the user of this without delay.

Article 8 (Suspension of Use of Personal Information, etc.)

  1. The Company suspends or deletes the use of personal information (hereinafter referred to as “suspension of use, etc.”) on the grounds that the personal information is handled beyond the scope of the purpose of use or that it was obtained by fraudulent means. If requested, we will conduct the necessary investigation without delay.
  2. Based on the results of the investigation in the preceding paragraph, if it is determined that it is necessary to respond to the request, we will suspend the use of the personal information without delay.
  3. In the event that the Company suspends the use of personal information in accordance with the provisions of the preceding paragraph, or decides not to suspend the use of personal information, the Company will notify the user of this decision without delay.
  4. Notwithstanding the preceding two paragraphs, in cases where it is difficult to suspend the use of personal information, such as when there is a large amount of expense for the suspension of use, etc., and alternative measures necessary to protect the rights and interests of the user can be taken, such alternative measures shall be taken.

Article 9 (Change of Privacy Policy)

  1. The contents of this policy may be changed without notifying the user, except for laws and regulations or other matters otherwise stipulated in this policy.
  2. Unless otherwise specified by the Company, the changed privacy policy shall take effect from the time it is posted on this website.

Article 10 (Contact for Inquiries)

For inquiries regarding this policy, please contact the following.

Address:
Name:
Department in charge:
E-mail address: